Privacy
Privacy Policy
Last updated: August 21, 2026
Co-Mover Inc. respects your privacy. This policy applies to the Co-Mover pre-launch marketing website, waitlists and launch inquiries. It does not cover a future delivery platform, which will have updated privacy terms before service begins.
Information we collect
The waitlist collects your name, email address, city or community, selected audience, and—where relevant—business name, vehicle type and an optional description of the service that interests you. If you contact us, we also receive the information in your message. Hosting and security providers may process technical information such as IP address, device or browser information, timestamps and request logs to operate and protect the website.
Sensitive information
Do not submit payment-card information, financial account details, prescription or health information, government identification numbers, criminal-record information or other sensitive personal information through this website. The website does not accept delivery orders or payments.
Why we collect information
We use information to manage customer, business and driver waitlists; map launch interest by community; respond to inquiries; plan the service; protect the website; maintain consent records; and send the launch or local-availability information you requested.
Consent and communications
Waitlist marketing emails are sent only with consent or where otherwise permitted by law. You may withdraw consent at any time through the unsubscribe method in an email or by contacting us. We will action valid unsubscribe requests promptly and within the period required by law. Withdrawing marketing consent does not prevent us from responding to a request you initiated or retaining a limited record where legally necessary to document your preference.
Service providers and processing outside Canada
We use service providers for website hosting, storage, security and communications. These providers may process or store information outside Canada, including in jurisdictions where courts, law enforcement or regulators may access information under local law. Co-Mover remains responsible for personal information under its control and limits provider access to what is reasonably required.
Sharing and sale
We may disclose information to service providers, professional advisers, regulators or other parties where reasonably necessary, authorized by you or required by law. We do not sell waitlist information and do not currently use it for behavioural advertising.
Retention
We review waitlist information at least annually and delete or anonymize it when it is no longer reasonably required for the stated purposes, subject to legal, security and record-keeping requirements. Consent and unsubscribe records may be retained as necessary to demonstrate compliance and respect your communication preferences.
Safeguards and incidents
We use administrative, technical and organizational safeguards appropriate to the sensitivity of the information. No system can guarantee absolute security. If a privacy incident creates a legal reporting or notification obligation, we will follow the applicable requirements.
Access, correction and complaints
You may ask to access, correct or delete personal information associated with your waitlist submission, subject to applicable law. You may also ask about our service providers or make a privacy complaint. We may need to verify your identity before completing a request.
Children
This website is not directed to children under 13 or anyone below the applicable digital-consent age in their jurisdiction. A parent or guardian who believes a child submitted information should contact us.
Privacy contact
Contact the Privacy Officer, Co-Mover Inc., Red Deer, Alberta, Canada at business@co-mover.ca. You may also contact the privacy regulator applicable to your jurisdiction.